When booking I keep getting an error asking me to try again...
Our booking system will only allow you to book one room at a time, if you are trying to make a reservation for more than 2 adults ensure that you book each room separately. Our rooms are for 2 adults max per room.
What time can I check in?
We dont have a 24 hour reception so if you need to check in outside of these hours please mail us or call us to let us know
We will be arriving outside of the check-in time...
At the FEZ we don’t offer 24 hour reception, but please don’t worry, we just ask that you let us know your check-in time so that we can make the relevant arrangements.
You can let us know either by mail: or by phone: 0090 533 870 7780
I didn't receive any feedback after my enquiry...
Almost all of our systems are automated so be sure to check your junk email box as we are aware that our mails are sometimes directed there. If you still have nothing, please accept our sincere apologies and ask you to call us to see what has happened. We will be more than happy to call you back. 0090 533 870 7780
Do you offer airport transfers?
We can arrange your transfer from any of Cyprus' airports both South side and in the North.
Ercan Airport £30 Larnaca £50 all other airports are subject to price on enquiry.
Do you have baby and toddler equipment available for hire?
We don't offer this service however there are 3rd parties that offer this service should you require it. Hire companies based in North Cyprus that you can try are: